Alternative Airlines Help
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Frequently Read Articles
Changing and amending your ticket reservation
I can’t find my reservation confirmation
Adding Baggage to your Flight
How much baggage can I check-in?
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Ticket Reservation and Confirmations
FAQs and information on ticket reservations, confirmations, e-tickets, boarding passes, refunds and everything else related to your ticket and reservation.
Baggage and Seats
FAQs and information regarding baggage and seating on your flight, including how to book seats and add baggage to your Alternative Airlines reservation.
Payment Methods and Charges
FAQs and information about the different payment methods at Alternative Airlines., including credit and debit card charges and how we keep your details safe.
FAQs and information on Alternative Airlines' flight search, including details on the different tools and what to do if you can't find the flight that you want.
FAQs and information on the check-in process after purchasing a flight through Alternative Airlines and the steps that you should take to complete check-in.
Flight Information and Passenger Services
Flying with children or minors? Or need special assistance on your flight? Find everything you need to know here.
Passport Details and Identification
Find out about different forms of identification and whether your passport details are required to book your flight.